Key Responsibilities
Keeping People Safe:
Associate Safety initiatives are effectively delivered to the processing centre teams
Work with processing centre managers to ensure risks to our associates are minimised
All incidents of violence and aggression are responded to appropriately
Oversee the physical security of the processing centre
Ensure physical security systems are managed in line with TJX LP Policy
CCTV is used in line with Data Protection and Policy
Physical Security is reviewed regularly to identify risks and where appropriate, recommendations are made for new equipment by presenting a reasonable business case
Support the delivery of the Loss Prevention section of the Duty Manager training
Breaches of Physical Security are dealt with and escalated / reported to the relevant agencies or internal departments
Crime:
Minimise the risk of crime by identifying and resolving security risks and promoting deter over detect strategies
All instances of internal crime are investigated in a timely manner and in accordance with the relevant SOPs
Investigation casefiles meet company and legally required standards, and cases are closed in a timely manner
The LP team receive the necessary training to identify and understand alert signals, ensuring they are escalated and responded to appropriately
Third party contract security officers are adequately trained to identify alert signals
Business partner with site management teams to ensure all evidence of crime is reported to the LP team
Promote the use of Stoploss for the reporting of internal crime
Develop effective solutions to deter crime or stop repeat offences
Keeps up to date on external supply chain criminal activity and growing trends
Uses available data and reports to identify patterns contributing to Supply Chain Loss
Operational Shrink and Loss:
Partner with wider business to achieve consistency and drive activities that reduces loss and protects profit
Provide a programme of audits and focus tests that will highlight key risks to site management
Make recommendations to site management to assist in the resolution of operational risk
Escalate incidents of serious exposure to operational shrink
Review shrink reports and proactively look for opportunities to reduce operational shrink and loss
Business partner effectively with senior site management to maintain focus on operational shrink and loss
Be able to understand and articulate how your role impacts on the delivery of the LP strategy
Ensure projects are managed with key milestones and deadlines delivered
Conduct regular reviews of Loss Prevention trends and topics with stakeholders, identifying opportunities to improve operational compliance and reduce crime
Manage LP costs efficiently
Education & Awareness:
Maintains own knowledge on new and updated Distribution Processes, identifying opportunities to address loss and recommend fixes
Support the Education & Awareness Programmes on Distribution Crime and Operational Loss across functions internally and externally
Deliver awareness programmes and feedback improvement opportunities
Support and validate Inclusion and Diversity education for the PC LP team
Deliver Loss Prevention induction programmes for all new PC associates
Educate processing centre teams on loss awareness
Ensures central programmes are fit for purpose for the PC LP teams
People & Talent:
Role model the Cultural Factors, ensuring the LP function is an inclusive environment where everyone feels Welcome, Valued and Engaged
Champion the principles of Inclusion and Diversity
Attract and recruit talent to the LP team
Set clear goals and objectives for the PC LP team
Work with the LPS to conduct annual appraisals and mid-year performance reviews with each member of the LP team
Manage the annual merit review for the LP team
Create a talent pipeline with a clear succussion plan
Support individual development plans via regular reviews and candid feedback
Contribute to site and functional talent reviews
