A day in the life:
Proactively lead the business in identifying areas of risk and exposure and implementing effective risk mitigation strategies to resolve incidents relating to loss, safety, emergency management, events and physical security impacting retail locations and the wider AUNZ business
As the subject matter expert, act as a trusted leader to the AUNZ Area Director and members of the AUNZ leadership team as well as establish relationships with other key stakeholders across the business
Design and deliver bespoke, localised and best-in-class training that is rooted in our culture and core values
As the in market specialist, work with global CoE’s to identify new trends or risks in the investigations, theft & omni fraud space and implement best practice programs to respond to minimise risk exposure
Lead sensitive & high risk internal and external investigations as well as integrity line complaints and work with law enforcement as required
Support the Store Support Centre (SSC) with security and safety related needs
Lead the business through unplanned and unexpected incidents and crises
Partner with legal teams to ensure compliance needs are met and liaise with local law-enforcement and security providers as needed